Finding the Right Fit — Enterprise Operating Model
Founder Track Record · Consulting work during KPMG employment
Operating-model and solution design; no quantified implementation outcome claimed.
Founder role: consulting diagnostics, solution design and transformation support. “We” in the narrative refers to the project team at that time.
The Situation
A rapidly expanding food supply chain company grew from RMB 1 billion to nearly RMB 10 billion through acquisitions across more than 20 cities. Rapid growth created fragmented operations, inconsistent processes and limited management visibility.
What Really Matters
How can rapid expansion become sustainable growth? Not simply: how do we digitalize?
Our Thinking
Instead of starting with systems, we reframed the transformation around four dimensions: operating model consistency, cross-functional collaboration, process standardization and digital scalability.
Why This Was the Right Fit
Digital transformation should not begin with technology — it should begin with an operating model that supports future growth. The right fit aligned business expansion, operational governance, digital capability and organizational scalability.
Business Impact
Designed a consistent operating model for multi-city operations
Defined a roadmap for operational transparency
Designed the future-state digital supply chain architecture
BVDA Insight — Technology scales only when the operating model scales first.
